Reservations, even when no one can answer the phone
The phone rings during service, and even more so after midnight. An AI phone assistant takes the reservation details (date, time, and number of guests) and logs them for the team, preventing you from losing the customer to a competitor.
HACCP and mandatory checks without paperwork
Cooling temperatures, cleaning, goods receipt: mandatory checks are configured once. The system then reminds you daily of what's due, logs completed tasks, and highlights deviations, such as a cooling unit being too warm.
Purchasing, POS, and Billing
Behind the scenes, order is created, which is crucial for audits:
- Process supplier invoices via photo or email and submit them for approval.
- A tamper-proof cash book where every entry is approved by a person.
- Catering from inquiry to quote, delivery note, and invoice.
- Staff schedules, time tracking, and leave requests for service and kitchen staff.
Who Does What?
AIRIS Prepares
- Hospitality Solution: Reservations, HACCP checklists, goods purchasing, cash book, catering, and staff scheduling.
- DivineCall: Answers reservation calls around the clock.
- DivineFinance: Processes supplier invoices, keeps track of discounts, and exports data for tax advisors.
- Hotel & Guesthouse: For establishments with rooms: room plan, booking page, tourist tax.
You Decide
- Cash transactions are irreversible. They should always be handled by humans.
- Allergens and food safety are the responsibility of the establishment, not the AI.
- Guests with complaints or special requests should be handled by a person.
