Products/DivineCRM
Intelligent Customer Management

DivineCRM

From lead to invoice – the complete CRM for your sales success. With sales pipeline, 360° customer view, and seamless integration into your financial accounting.

8
Modules
360°
Customer View
100%
Integrated
Full Integration
Company Registry
GDPR Compliant
Automation

All CRM Modules at a Glance

From first contact to closing – all the tools for your sales success.

Lead Management

Capture potential customers

Capture and qualify new leads from various sources. Automatic lead scoring, assignment to sales reps, and conversion to customers.

Lead Scoring
Auto-Assignment
Conversion

Features

Lead capture from web forms
Automatic lead scoring
Assignment to sales team
Lead qualification (BANT)
Conversion to contact/customer
Duplicate detection
Lead source tracking
Follow-up reminders

Contact Management

360° Contact View

Manage all contacts with complete communication history. Link to companies, deals, and activities for a comprehensive overview.

360° View
Timeline
Smart Tags

Features

Complete contact profiles
Communication history
Link to companies
Tags and categories
Custom fields
Import/Export (CSV, vCard)
Duplicate merging
Contact timeline

Company Management

B2B Customer Management

Manage business customers with all associated contacts, deals, and documents. Map hierarchies, locations, and corporate structures.

Hierarchies
Links
Master Data

Features

Company master data management
Employee assignment
Company history & timeline
Map corporate structures
Company registry link
Industry classification
Revenue and employee numbers
Location management

Sales Pipeline

Manage sales opportunities

Visualize and control your sales process with the Kanban board. Deal stages, probabilities, and forecasts for better close rates.

Kanban Board
Forecasts
Analytics

Features

Kanban board pipeline
Custom deal stages
Close probability
Deal value and forecast
Activities per deal
Win/loss analysis
Pipeline reports
Deal rotation & assignment

Activities & Tasks

Track sales activities

Plan and track all sales activities: calls, emails, meetings, and tasks. Automatic reminders and activity reports.

Calendar Sync
Reminders
Tracking

Features

Plan calls, emails, meetings
Tasks with due dates
Calendar integration
Automatic reminders
Activity timeline
Team activity overview
Activity reports
Link to contacts/deals

Documents & Quotes

From CRM to Invoice

Create quotes directly from CRM and convert them to invoices after order confirmation. Seamless integration with DivineFinance.

Quotes
Conversion
Email Sending

Features

Quote creation in CRM
Product catalog integration
Price lists & discounts
PDF generation
Email sending from CRM
Quote → Invoice conversion
Document history
E-signature integration

Email & Communication

Central Communication

All emails and communication in one place. Automatic assignment to contacts, email templates, and mass email functions.

Email Sync
Tracking
Templates

Features

Email synchronization
Automatic contact assignment
Email templates
Personalized bulk emails
Email tracking (opens)
Reply detection
Notes and comments
Manage attachments

Reports & Dashboards

Sales Analytics

Comprehensive sales reports and interactive dashboards. Pipeline analysis, sales performance, forecasts, and activity metrics.

Dashboards
Forecasts
Analytics

Features

Pipeline overview
Sales performance per rep
Close rate analysis
Revenue forecasts
Lead conversion rates
Activity reports
Custom dashboards
Export to Excel/PDF

The Complete Sales Process

From lead to invoice – all in one continuous workflow.

Lead
Contact
Company
Deal
Quote
Invoice

Ready for better customer relationships?

Start today and experience how DivineCRM transforms your sales.

DIVINECRM IN DETAIL

A customer record where everything comes together.

DivineCRM is the heart of DivineMind: Emails, quotes, invoices, contracts, appointments, and tasks are linked to the customer. AIRIS remembers what happened with each customer and only shows each user what they are permitted to see.

Contacts and Companies with Industry

When creating a company, the industry is mandatory. It later determines the appropriate questions in the potential analysis. You can import existing lists as CSV or Excel with a preview.

Customer Record with Emails

All linked emails are attached to the record. Clicking on the address opens the compose window on the same page, and the sent email is then attached to the record.

From Lead to Customer

Create a lead, qualify it, turn it into a customer: The process flows through, and every change is recorded in the change log.

Acquisition only via Email

Leads without an email address are not accepted; there are no phone calls. Replies and unsubscribes to acquisition emails clean up the leads hourly.

No Spam as Lead

If a chat message comes from an advertising provider or is spam, no lead is created. Only genuine customer inquiries land in the CRM.

Contracts and Customer Folder

For intermediaries, the 'Contracts' tab shows the portfolio with sector, premium, term, and notice period. Tenants, owners, or wholesale customers see only what concerns them in their customer folder.

New: AIRIS Customer Memory

AIRIS remembers what happened with a customer: from notes, quotes, invoices, emails with customer reference, and chats from company channels, each with its source. Private chats are excluded. If someone asks AIRIS about a customer, they only see reminders from sources they are permitted to read themselves.

What DivineCRM cannot do today

  • No interface to other CRM programs — Import as CSV or Excel with preview.
  • No credit checks with credit bureaus.
  • No telephone number assignment via a telephone AI.

Frequently Asked Questions about DivineCRM

Who sees which customers and emails?

Customers belong to the company. Emails and chats are only visible to users for mailboxes and channels they are authorized for; private channels are only visible to their owner. The AIRIS customer memory adheres to the same rule.

Can I transfer my contacts from another CRM?

Yes, as a CSV or Excel file with a preview before importing. There is no direct interface to other CRM programs.

What does DivineCRM cost?

DivineCRM is included in DivineMind: €749 per user per month, with AIRIS €999, plus VAT each.

CRM for SMEs with AI — Customer Record, Leads, Customer Memory | DivineCRM | DivineMind.AI