AI for Specific Tasks2 min. reading time

How can AI help with emails?

The Short Answer

AI reads incoming emails, categorizes them by concern and urgency, summarizes long threads, and prepares replies in your tone. It recognizes appointments, invoices, and requests in emails and can process them directly. A human should always send the final email at the beginning.

Sort and Prioritize

Instead of a long list, you first see what needs a reply: customer inquiries, follow-ups on quotes, complaints. Newsletters and notifications are moved down. Custom categories, e.g., by customer or project, can be added.

Prepare Replies

Good AI for emails doesn't guess; it uses what's known about the sender: previous emails, open quotes, appointments. The draft is ready; you can edit or send it. Emails in foreign languages can be translated and replied to in the sender's language.

Tasks Completed from Emails

Many emails are actually tasks. AI can turn them directly into the next step:

  • Appointment suggestion in email: read date, time, and location and add to your calendar.
  • Invoice attached: read and record as an incoming invoice.
  • New inquiry: create the sender as a contact and generate a task.
  • Unanswered quote: reminder to follow up after a few days.

Who Does What?

AIRIS Prepares

  • Sort, Summarize, Drafts: Each email is categorized and linked to the contact. Reply drafts are created in your tone.
  • Appointment from Email: If an appointment is in the email, AIRIS reads it. After your review, a tap adds it to your calendar, without sending an invitation to the sender.
  • Custom Folders, Also on Mobile: Your custom folders appear as a tree in the app's mail menu. Emails can be moved into them.
  • Invoices from Your Inbox: Invoice attachments are read and recorded as incoming invoices.

You Decide

  • Automatic moving of emails only with a clear rule. If in doubt, an email remains in the inbox so nothing disappears unnoticed.
  • Send replies to customers only after review, until you trust the drafts.
  • Connect confidential mailboxes only in systems with a data processing agreement.

Frequently Asked Questions

Does AI for emails work with Outlook and Gmail?

Yes. DivineMail connects Gmail and Microsoft 365 via the providers' official logins and any other mailbox via IMAP.

Does the AI read all my emails?

It processes the emails from the mailboxes you connect. You decide who in the team can see which mailbox. Access credentials for IMAP are stored encrypted.

Does the AI send emails without my knowledge?

Not in DivineMail. You set whether AIRIS only prepares drafts or sends them itself for each task. Without your approval, it remains a draft.

Can the AI also reply in other languages?

Yes. Emails in other languages are recognized, translated upon request, and replied to in the sender's language.

From the BlogA practical case study addressing this question: an everyday example, told step by step.Read Article →

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AI for Emails: Sort and reply to your inbox | DivineMind.AI