The AI Phone Assistant for Medical Practices
Book appointments, handle prescription requests and answer patient questions – automatically and empathetically.
Why Medical Practices Need Divine Call
The phone is the biggest stress factor in any medical practice. Patients wait in endless queues, medical assistants are constantly interrupted. Divine Call handles the initial phone contact, books appointments and answers routine questions.
Benefits
No More Waiting Queues
Divine Call answers every call immediately – no patient has to wait anymore.
Relieve Medical Assistants
Routine inquiries about appointments, hours and prescriptions are answered automatically.
Intelligent Appointment Booking
Divine Call knows your schedule and books appointments considering treatment type and duration.
Handle Prescription Requests
Patient data, medication and dosage are captured and forwarded to the practice for review.
Empathetic Communication
Divine Call is specially trained for empathetic patient interaction.
Features
24/7 Availability
Receive patient inquiries even outside consultation hours.
Online Appointment Booking
Patients book appointments by phone directly into your calendar.
Prescription Requests
Capture prescription requests from regular patients.
Referrals
Capture requests for referrals and test results.
Routing according to your rules
You determine which inquiries are forwarded immediately. Divine Call does not make any medical assessments.
Multilingual
Serve patients in their native language.
PMS Integration
Connection to practice management systems possible.
Data Privacy
Processing in the EU, Data Processing Agreement at the push of a button. You determine which information is recorded.
How Divine Call Works for Practices
3 steps to a relaxed practice
Set Up
Enter consultation hours, treatment types, physicians and common patient questions.
Customize
Design the greeting individually. Specify which requests should be forwarded.
Relax
Divine Call handles phone scheduling and routine inquiries.
For All Practice Types
General Practice
Book appointments for checkups, vaccinations and acute complaints.
Specialist Practices
Check referral requirements, assign time slots for examinations.
Therapists
Plan initial consultations, coordinate follow-up appointments.
Frequently Asked Questions
Everything about Divine Call for medical practices