FOR ONLINE SHOPS, D2C BRANDS & MAIL-ORDER BUSINESSES

From accepted order to delivery note — automatically.

Online shops grow faster than their back office can keep up: orders must be reserved, picked, labeled, invoiced — and the quarterly OSS filing turns into an all-nighter. DivineMind.AI chains warehouse, shipping, and accounting and triages your service inbox. Fully autonomous — and AIRIS asks before critical steps.

Growth that consumes the back office.

Every order
must be reserved, picked, labeled, and invoiced — done manually, this effort grows linearly with every order day.
OSS per quarter
EU-wide shipping means: revenue per country, correct VAT rate, receipts, deadline — until now often a whole night shift.
Service inbox
“Where is my order?”, returns, complaints — repetitive inquiries tie up your team, which is needed for real escalations.

Four levers for margin, speed, and customer experience.

DivineMind.AI covers the operational chain from the accepted order to the quarterly filing — fully autonomous, critical steps only after your approval.

01

Fulfillment chain: order → delivery note → label

Every order runs through reservation, picking, delivery note, and label — error-prone when manual (double reservation, forgotten picks) and not scalable.

As soon as an order is accepted, AIRIS automatically reserves the stock (idempotent, no double reservation), creates the pick list, and prints the shipping label. AIRIS generates the delivery note on your approval — after which invoice and dunning run in the same flow.

AIRIS: “AIRIS, show me all open orders, create today’s pick list, and print the shipping labels.”
02

OSS EU VAT for cross-border shipping

For EU-wide shipping, the quarterly OSS filing is a nightmare: revenue per country, correct VAT rates, collecting receipts, meeting deadlines.

The finance agent assigns each transaction to the correct country VAT rate, accounts for §25a margin taxation, and prepares the quarterly OSS filing — GoBD-compliant, with daily DATEV handover to your tax advisor.

AIRIS: “AIRIS, prepare the OSS filing for the current quarter, check completeness, and submit it to me for approval.”
03

Service inbox triaged, replies pre-drafted

A large share of service emails is repetitive — and blocks your team from the inquiries that truly need attention.

The mail agent categorizes each incoming email by topic, sentiment, and priority, summarizes it, and drafts a reply in your brand voice. Within your guardrails — escalated to a human when in doubt.

AIRIS: “AIRIS, sort the service inbox by urgency and draft replies for the recurring delivery questions — for approval.”
04

Terms for B2B resellers

Anyone who also sells to retailers juggles price lists, volume tiers, and individual payment terms — error-prone and hard to trace.

AIRIS maintains price lists, volume tiers, and customer payment terms. For high credit risk (from a €50,000 credit limit), AIRIS sets the terms only after your approval — autonomous, but with control.

AIRIS: “AIRIS, create a volume price list for resellers and set a 30-day payment term for customer Meier.”
ROI in 60 seconds

See what you save by switching the stack.

Total honest math — current tools + manual hours vs. one flat DivineMind.AI price.

Current SaaS stack€3,100/month
Manual hours wasted€18,000/month

Total you pay today€21,100/month
DivineMind.AI€14,980/month (€749/user)

You save
€6,120/month
Payback: 1 months

Frequently Asked Questions

How do my orders get into DivineMind.AI?+

Orders and quotes are managed in the system; when an order is accepted (e.g., via the public accept link of a quote), AIRIS automatically reserves the stock and records the open quantities. For customer self-orders, AIRIS creates an order link. We deliberately do not promise a direct shop-system synchronization as long as we cannot guarantee it.

How does DivineMind.AI help with OSS VAT?+

The finance agent assigns revenue to the correct country VAT rate, accounts for §25a margin taxation, and prepares the quarterly OSS filing in a GoBD-compliant manner. Sales receipts and bookings are handed over to DATEV daily — your tax advisor keeps working up to date.

Will our DATEV accounting remain intact?+

Yes. AIRIS exports sales receipts and OSS bookings daily at 06:00 to DATEV (alternatively BMD/RZL) with the correct booking key. Your tax advisor sees no break — only that everything is up to date.

What happens with critical or irreversible actions?+

AIRIS works fully autonomously but asks before irreversible steps: delivery note from order and cash-book entry land in your approval queue. In daily operation everything runs autonomously — you keep control over the critical steps. EU AI Act compliant, hosted in Germany.

What does DivineMind.AI cost?+

Per employee per month €749, with AIRIS Portal €999. The complete agent network is included — CRM, mail, finance incl. OSS and cash book, fulfillment, terms, marketing, reporting. No module surcharges, the code agent is included in Premium.

Industry-specific AI insights — weekly

Each Wednesday a case from your industry: what works, what doesn't, what it really costs.

Grow without back-office backlog.

In 30 minutes we’ll show you how DivineMind.AI automates your fulfillment chain and OSS filing — and relieves your service inbox.

Or write to us directly.

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E-commerce with DivineMind.AI — From order to delivery note, automatically. | DivineMind.AI